Book Appointment Now
Privacy Policy
At Nexa Care Solutions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, including SMS communications. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and mailing address.
- Communication Preferences: SMS opt-in status, subscription details, and consent records.
- Transactional Data: Appointment dates, service usage, and payment history (where applicable).
2. How We Use Your Information
We use the collected information for purposes including but not limited to:
- Providing and managing our healthcare services
- Sending appointment reminders and follow-up notifications
- Processing billing or service inquiries
- Responding to customer service requests
- Sending SMS communications, you have explicitly opted in to receive
- Improving our website and service delivery
3. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share your data under the following circumstances:
- With service providers that assist in delivering our services (e.g., appointment scheduling, SMS platforms), under strict confidentiality agreements
- When legally required to comply with law enforcement or legal obligations
Important: SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
4. SMS Communications
When you opt in to receive SMS messages from Nexa Care Solutions, you agree to receive text messages related to:
- Appointment reminders
- Service follow-ups
- Account updates
- Promotions (only if explicitly consented)
Message frequency may vary. Standard message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance.
For further information, please review our SMS Terms & Conditions.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations.
7. Your Rights & Choices
You have the right to:
- Access and correct your personal information
- Withdraw consent for marketing or SMS communications
- Request deletion of your data where legally applicable
To exercise any of these rights, please contact us at support@nexacaresolutions.com or call us at +1 (347) 783-1122.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, you may contact us at:
Nexa Care Solutions
108 Oliver Avenue
Valley Stream, NY 11580
USA
📧 Email: support@nexacaresolutions.com
📞 Phone: +1 (347) 783-1122
This privacy policy is accessible on all pages of our website and will be updated as necessary to reflect changes in our practices or legal requirements.